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Delivery Addresses
We guarantee delivery only to the addresses we are given. We cannot ship any package to a post office box because our products are perishable and need to be cared for on the day of their delivery. We also are unable to ship to APO/FPO addresses, or addresses outside of the continental US. Rural route addresses must include box numbers and a phone number. The accuracy of ship-to addresses and daytime telephone numbers for both the sender and recipient is your responsibility. If sending a gift package, it is also your responsibility to assure that the people you are shipping to will be in town to care for a perishable package the day it is delivered. Due to the perishable nature of your gift, it would be unfortunate for your “surprise” to go unnoticed on the front porch and go bad. It is essential that someone be available to unpack and care for the perishable packages on the same day it’s delivered. Due to the perishable nature of our products, we do not require a recipient’s signature for delivery at single unit residences as long as the local UPS delivery driver feels that leaving the package will be safe from prying eyes. All packages contain enough dry ice to survive at least through the evening of their confirmed arrival date.
All orders ship on Tuesdays. If we receive your order by Sunday at 4pm Central Time Zone, your order will ship in 2 days on Tuesday. Any orders received after 4pm on Sunday will ship in 9 days on Tuesday the following week.
Shipping is available for the contiguous United States. LaCasa does not currently ship to Alaska, Hawaii, or internationally.
Each order is shipped in reusable styrofoam container with dry ice. If dry ice remains in the cooler upon opening, handle with gloves as dry ice can burn skin.
The customer must file all freight claims for any goods damaged or delayed in transit, Lacasa will assist you in every way.
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